No orders cannot be cancelled, modified, or exchanged once placed. We strongly encourage reviewing your order carefully before checkout.

Treating the customer's inconvenience is Shuve’s top priority. At Shuve, we want our customers to have a smooth journey during and after the transaction. To reach out to our support team, you can leave an email at support@shuve.com or call us through our phone number: +91 9450509165 We will get back to you as soon as possible.

As of now we are not accepting COD very soon we will accept it.

If you have contacted our customer service team to help you with an order, such orders might not show up in your my account section. Please contact us at +91 9450509165.

1. Do not expose these products to perfumes, deodorant, soap or other items containing chemicals. These can harm the plating of the products.
2. Normal water would not harm these products unless the water has very high content of fluoride in it. Do not wear these products while swimming, as chlorine will harm the plating of these products.
3. After usage, wipe with clean, dry cloth to remove the dirt or perspiration from products.
4. You can store these products wrapped in cotton. Do not use velvet bags and boxes.
5. Store these products flat. Do not hang.

Additionally, please read our Jewellery Care Guide for tips on maintaining your pieces.

Shuve, well known for women's jewellery, ships its products across India. Jewellery is a way of self-expression, and Shuve wants more people to embrace their preferences confidently. The products get dispatched in one working day, followed by an email with the tracking ID and AWD number attached. In India, it usually takes 2-3 days for metro cities and 5-7 days for non-metro cities to receive the order.

You will receive an order confirmation email once your order is successfully placed.
Please note, once confirmed, orders cannot be cancelled or modified.